Discuss referral
The referral process begins with a conversation between manager and employee.
See our employee’s guide to the referral process here.
Complete referral process
The manager completes the Occupational Health referral process, accessed through the APOHS portal. See our Manager’s guide to the referral process here.
Attend appointment
The employee is invited to a telephone or face-to-face Occupational Health appointment.
You can find information on what to expect in this meeting here.
Receive referral report
Our team produces a report with recommendations for action (The contents of the report will be discussed with the employee before it is shared).
Discuss the referral report
The employee and their manager discuss the report and its recommendations and agree an action plan. You can see advice on interpreting the report here.
What next after a referral?
You should now have a path to resolve or manage the situation. If something changes or you need further help, you will need to make another referral.